Elements and Performance Criteria
- Contribute to planning and development of an injury management system
- A systems approach to injury management is adopted and promoted to ensure compliance with legislation and guidelines
- Systems are developed and maintained to enable early notification of injuries, early intervention and return to work action
- Organisational policies relating to injury management are assessed and updated to ensure currency and compliance with legislation
- Case management delegation is maintained in accordance with legislation, policy and guidelines
- Where practicable, a preferred provider system is adopted for selecting approved rehabilitation providers
- Internal audit arrangements are established and implemented as required, based on a risk management approach
- Implement injury management system
- Management commitment is obtained to the organisation's injury management, rehabilitation/return to work policy and processes
- Advice is provided to management on injury implications of broader management initiatives
- Effective relationships are developed and maintained with supervisors, occupational health and safety staff and senior management to integrate prevention and return to work outcomes
- The organisation's rehabilitation/return to work policy is promoted and made accessible to staff and managers
- Monitor and report on injury management outcomes
- Injury management and return to work outcome data is collected and collated for measurement against performance standards and targets
- Information on claims data and costs is analysed, and outcomes/trends are reported to executive management in accordance with organisational policy and procedures
- Stakeholderfeedback is gathered on the return to work process and the rehabilitation/return to work system
- Rehabilitation budget/costs are monitored and reported on in accordance with organisational policy and procedures
- Non-conformance with system requirements is monitored, reported on and followed up in accordance with organisational policy and procedures
- System reviews are undertaken in terms of regular reporting and targets/performance indicators, and improvements are identified/implemented in accordance with a cycle of continuous improvement
- Contribute to planning and development of an injury management system
- A systems approach to injury management is adopted and promoted to ensure compliance with legislation and guidelines.
- Systems are developed and maintained to enable early notification of injuries, early intervention and return to work action.
- Organisational policies relating to injury management are assessed and updated to ensure currency and compliance with legislation.
- Case management delegation is maintained in accordance with legislation, policy and guidelines.
- Where practicable, a preferred provider system is adopted for selecting approved rehabilitation providers.
- Internal audit arrangements are established and implemented as required, based on a risk management approach.
- Implement injury management system
- Management commitment is obtained to the organisation's injury management, rehabilitation/return to work policy and processes.
- Advice is provided to management on injury implications of broader management initiatives.
- Effective relationships are developed and maintained with supervisors, occupational health and safety staff and senior management to integrate prevention and return to work outcomes.
- The organisation's rehabilitation/return to work policy is promoted and made accessible to staff and managers.
- Monitor and report on injury management outcomes
- Injury management and return to work outcome data is collected and collated for measurement against performance standards and targets.
- Information on claims data and costs is analysed, and outcomes/trends are reported to executive management in accordance with organisational policy and procedures.
- Stakeholder feedback is gathered on the return to work process and the rehabilitation/return to work system.
- Rehabilitation budget/costs are monitored and reported on in accordance with organisational policy and procedures.
- Non-conformance with system requirements is monitored, reported on and followed up in accordance with organisational policy and procedures.
- System reviews are undertaken in terms of regular reporting and targets/performance indicators, and improvements are identified/implemented in accordance with a cycle of continuous improvement.